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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Pope

August 29, 2025

5  out of  5
rating by Kevin Pope
"Alan helped me get a life insurance policy that is very reasonable. He was attentive to my needs."
We responded:
"Thank you for the review! 🙏"
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Rodchana Lamai

August 28, 2025

5  out of  5
rating by Rodchana Lamai
"Very helpful and friendly!"
We responded:
"Thank you for the review! 🙏"
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Calvin Williams

August 28, 2025

5  out of  5
rating by Calvin Williams
"Alan and Lilly are awesome moved from VA to NC and they took care of everything i have at least 5 items that needed immediate attention and they did everything theyre so awesome"
We responded:
"Thank you for the review! 🙏"
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Felicia Sexton

August 26, 2025

5  out of  5
rating by Felicia Sexton
"Excellent customer service friendly and knowledgeable Will contact you the same day"
We responded:
"Thank you for the review! 🙏"
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Albert Nelson

August 15, 2025

5  out of  5
rating by Albert Nelson
"Always Positive"
We responded:
"Thank you for the review! 🙏"
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Corey Martin

August 14, 2025

5  out of  5
rating by Corey Martin
"Lilly Shoaf of State Farm was wonderful today in adding a car to my policy. Helpful, polite and quick…..thank you Lilly!"
We responded:
"Thank you for the review! 🙏"
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Denise Roberts

August 14, 2025

5  out of  5
rating by Denise Roberts
"Always helpful!"
We responded:
"Thank you for the review! 🙏"
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TheSag0322

August 6, 2025

5  out of  5
rating by TheSag0322
"I have been so impressed with the professionalism of this company from day one. I definitely recommend this team of professionals."
We responded:
"Thank you for the review! 🙏"
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J

August 6, 2025

5  out of  5
rating by J
"Exceptional Perfesonal Service . Thank you"
We responded:
"Thank you for the review! 🙏"
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Marcel Davis

July 31, 2025

5  out of  5
rating by Marcel Davis
"I had a great experience with Alan Crowder. He was extremely attentive. tool time to truly listen to my concerns. and worked hard to find the best possible solutions. I appreciate his professionalism, patience, and willingness to go the extra mile."
We responded:
"Thank you for the review! 🙏"
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Angie Crook

July 3, 2025

5  out of  5
rating by Angie Crook
"The new receptionist is super friendly!"
We responded:
"Thank you for the review! 😃"
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Sheila Benfield

June 24, 2025

5  out of  5
rating by Sheila Benfield
"Alan is very knowledgeable, professional and seems to care about his employees."
We responded:
"Thank you for the review! 😃"
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Nick Moffitt

June 19, 2025

5  out of  5
rating by Nick Moffitt
"Lilly is great! Wonderful customer service and cares about her customers and helping me out with the best rates possible."
We responded:
"Thank you for the review! 😃"
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Kellie and Shane Alexander

January 3, 2025

5  out of  5
rating by Kellie and Shane Alexander
"Working with Hailey was great! She took the time to understand our needs and custom tailor a policy that was just right for us. Everyone we’ve worked with at the Alan Crowder office have been friendly and helpful. Give them a call and see for yourself!"
We responded:
"Thank you for the review! 🙏"
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John Lacci

January 1, 2025

5  out of  5
rating by John Lacci
"Edison at Alan Crowder did a great job putting my home owners and auto policy together to save us alot of money. Also saved my son in law alot on his auto policy. Thank you Adison."
We responded:
"Thank you! 🙏 "
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Lindsay Edwards

December 20, 2024

5  out of  5
rating by Lindsay Edwards
"The Allen Crowder State farm insurance agency is fantastic. Their professionalism and customer service abilities are wonderful. I had spoken with Hailey at the company and she got me a quote for homeowners insurance and car insurance at a better rate than I received anywhere else with the same coverages. Hailey was incredibly friendly and knowledgeable. She was able to get everything taken care of in a short period of time. A wonderful experience compared to what I had gotten from other insurance companies just looking for a quote. Very happy on a scale of 1 to 10 I would give Haley and the Allen Crowder State farm insurance agency a 20."
We responded:
"Thank you for the review! 🙏"
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Anthony Durante

December 10, 2024

5  out of  5
rating by Anthony Durante
"Great service provided all around. Hannah was very friendly, knowledgeable, professional, and very understanding."
We responded:
"Thank you for the review! 🙏"
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Joe G Brooks II (Brooklyn’s Own)

November 24, 2024

5  out of  5
rating by Joe G Brooks II (Brooklyn’s Own)
"This has been the most pleasurable car insurance quote that I have EVER been apart of. Ms. Hanna was very kind and professional and made this experience amazing!!"
We responded:
"Thank you for the review! 🙏"
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Tim

November 10, 2024

5  out of  5
rating by Tim
"Just spoke to Hannah the insurance agent over the phone: she did a fantastic job. She gave me a great quote more affordable than the competition, was polite & courteous the entire conversation, & was open & honest with answers to my questions. If all the insurance agents are as knowledgeable & polite as Hannah, then I highly recommend Alan Crowder & team for their great prices, honest answers & great customer service."
We responded:
"Thank you for the review! 🙏"
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Brad Dallman

November 8, 2024

5  out of  5
rating by Brad Dallman
"Hailey was the most professional and helpful insurance person I’ve ever dealt with. She was very fluid in her ability to get me an affordable rate and was extremely personable as well during any waiting periods. Highly recommended"
We responded:
"Thank you for the review! 🙏"
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Kyle Ponder

October 30, 2024

5  out of  5
rating by Kyle Ponder
"Great customer service."
We responded:
"Thank you for the review! 🙏"
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Kathy Hale

October 17, 2024

5  out of  5
rating by Kathy Hale
"Hannah did a great job finding us home insurance."
We responded:
"Thank you for the review! Hannah is awesome! 🙏"
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Vanessa Burns

October 16, 2024

5  out of  5
rating by Vanessa Burns
"This is the first time, I am getting the rental insurance, But I'm sure I will be happy with the money I spend on it, so I don't have any fault in the company. And I was very happy with Hailey, she was very good at her work, and she was very helpful."
We responded:
"Thank you for the review! Hailey is awesome! 🙏"
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JAMES QUINN

October 15, 2024

5  out of  5
rating by JAMES QUINN
"Very knowledgeable took her time explaining the insurance coverage. Very helpful and patient helping me to get the best coverage. Awesome agent. Thank you 😊"
We responded:
"Thank you for the review! "
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Steven Cranfill

September 29, 2024

2  out of  5
rating by Steven Cranfill
"In addition to raising rates as part of a "market adjustment", they opened two auto glass claims for one broken window, charged us a $100 deductible both times, and are now using the number of claims (including the duplicate one) to raise our comprehensive deductible to $500. We've been trying to get this issue addressed for over a year, and each time we bring it up, we get ghosted. The level of service is far worse than the previous agent in this spot. Avoid"